• Demonstrates that your practice places the highest priority on the overall patient experience.
• Shows you have confidence in your clinic’s quality of service and adherence to industry ‘best practice’ methodologies.
• Enhances client loyalty, leading to repeat visitation.
• Encourages referrals and clients recommendations to others.
• Identifies any issues that may potentially pose risk to business reputation.
• Engages and motivates your employees.
• Benchmark multiple locations and treatment providers, identifying any anomalies.
• Can be used to help monitor and quantify patients’ clinical outcomes.
• Provides vital information on comparative performance of your various marketing channels.

Most importantly, it provides authoritative data as the basis for critical business decisions that drive operational performance and profitability.