Newly released original research provides valuable insight into the real-life experiences, perceptions and recommendations from 600 patients who recently underwent an imaging procedure using CT, MR, diagnostic X-ray or molecular imaging technology.

It’s a struggle for radiology services to balance the complexities of running an efficient and high-quality imaging service, while ensuring that patients get the best experience.

Philips recently published a study about the patient experience, surveying more than 600 American and German patients about their journey through the imaging process. While the results weren’t shocking, they’re still good reminders about what’s important to patients, how they perceive their treatment by medical staff, and their process in radiology’s care.

While 77% of patients surveyed rated their overall experience as very good or excellent, deeper insights reveal where and how imaging can be made better for patients. Of their priorities, patients cited the following needs as very important or extremely important:

• 71%   It’s important that I trust my referring doctor
• 69%   I want an effective scan with minimal dose
• 67%   I want the right image the first time to reduce repeat scans
• 58%   Minimal wait times to receive results

You can download the free Philips research study here:

https://www.healthsystems.philips.com/LP=1154