East Lynn Medical Centre branded the worst in north Essex for patient satisfaction
When a national survey points out that a practice is failing to meet the needs and expectations of its patients, perhaps it’s time for that practice to engage with them directly, to find out why.
“The NHS patient survey carried by Ipsos Mori revealed just 51 per cent of patients at the East Lynne Medical Centre in Wellesley Road described their overall experience as good, well below the national average of 85 per cent.”
“In contrast, 98 per cent of patients described the experience at Lawford Surgery as good.”