Here at Insight, we’re always looking for new ways to help our clients to make the most of their Patient Experience Feedback surveys.
We recently completed a software upgrade that includes a new feature – “Survey Response Alerts”.
This option provides our clients with an email alert, automatically notifying them immediately when a new patient response is logged on their survey.
This means they can then use their secure, unique Access Portal to view the response information promptly and take appropriate action, if required.
Talk to us if you’d like to know more about our customised, Web-enabled Patient Experience solutions and how they can benefit your practice and your patients.